Can you check the probe log file ?
From UI :
1. login as admin
2. Context: Default > Admin Tasks > Start Stop Tasks,
3. View log from the drop down menu against the probe
Using helper bash aliases for probe mgmt
# tail the latest log file
# or you can cd to the probe log directory
and view the files there
In your case have you created the RAMFS partition that is required for Trisul File Extraction ??